Complex Care

Complex Care

At Goldsmith Personnel we understand the emotional pain and practical pressures when someone in your family has a life-threatening illness. Our fully trained care assistants offer sensitive care and support to help you and your loved ones through the difficult times. Your GPL palliative care team can provide the emotional and practical support you need at any time, from when you receive a diagnosis until the final months.

Our care services are fully regulated by the relevant country regulator including Care Quality Commission (CQC) for England, Care Inspectorate Wales (CIW) for Wales, Care Inspectorate for Scotland and The Regulation and Quality Improvement Authority (RQIA) for Northern Ireland.

What is Complex Care?

People who are receiving complex home care typically have substantial and on-going healthcare needs as a result of chronic illness, disabilities or following hospital treatment. When someone needs to receive complex medical care, most believe the only place this can be provided is in a hospital or care home setting.

However, more and more families are now choosing to receive complex care in the comfort and familiarity of their own home with care provided by a specialist live-in care provider, who employs professional carers trained to support a number of complex medical conditions. Complex care is sometimes referred to as long-term care or continuing care.

Our Approach On Complex Care

We have supported several CCG's, as well as private customers, to help clients achieve the comfort they deserve in their final days. Our support, which is sensitive and compassionate, is provided to the family as a whole, and not just the individual as we understand that this is a difficult time for all involved. We work with all professionals involved in the care of your loved one.

We work under the shared care protocol with all those involved in delivering care, including District Nurses and GPs. Our main priority is to prevent and relieve suffering and to improve quality of life for people facing serious and terminal illness.

See all of our Vacancies on the Recruitment Directory

If you would like to register with GPL, look at our recruitment directory in order to find the local branch and get registered with, all vacancies available can be seen on this section.

Specialist
Care

Care is more than just ticking the boxes, everyone of our care packages is tailored around the needs of the service user.

Specialist
Training

All of our Home Care staff receive specialist training from our in-house by our very own

CQC trained advisor.

Progressive
Care

It's all about our clients, GPL are here to help and assist you in living a more independent

and active life.

24/7
Support

We offer live-in care around the clock expertise, meaning a highly-trained personal assistant will always be around should you need them. 

Client Uniqueness

At GPL we believe each client is unique and special deserving tailored care around themselves providing high quality care, support and rehabilitation to our clients.

Clinical Excellence

Our amazing complex care team collaborate together to form an impressive quality and compliance structure to ensure we maximise experience for each client in our care.

Quality Regulation

All our complex care packages are registered and inspected by CQC, CIS and CIW. Our Group-wide approach to clinical governance is essential in delivering safe, effective services.

Innovation & Advancement

We are spearheading clinical innovation to improve outcomes for our clients. Our intricate care plans are continuously scrutinised over the period of care.

Don't forget to look at our Reviews!

Michael
Michael
Client

I am currently being supported in my day to day needs since I left hospital and it was very challenging to begin but since being paired with GPL I've found it so much easier. P.S the carers can cook amazing food 😉

Peter M.
Peter M.
Son of Client

Seeing my mum being paired with such a lovely carer I have seen with my eyes the loving nature of the carers at Goldsmith. THANK YOU!!! 

Amina K.
Amina K.
Carer

Before joining GPL I had no experience as a carer but I knew I had a passion for care due to my nature, I did the training which was provided for free and I haven't looked back since.

Sharon O.
Sharon O.
Carer

Excellent service, since joining I felt like I am part of a new family who caters my needs whilst I care for others.

Matthew
Matthew
Client

I just want to give a really big thank you to Ronnie in GPL he continuously goes over and beyond for my brother. GPL are simply the best!

In Need of Palliative Care?

If you’d like more information regarding our Palliative Care Service, please contact us and we will be able to assist you, showing you how and where to get the right information and help.